Onboarding Empathy
First-time users often feel overwhelmed. We replaced technical setup steps with a "Value-First" flow, where users experience the benefits of the app before being asked for complex configurations.
Standardized Accessibility
We implemented a WCAG AA compliance baseline across the entire product ecosystem, using high-contrast tokens and optimized touch targets for older age cohorts.
Design System Scale
To maintain consistency across 4 product teams, I extended the core design system with a library of reusable health-tech components, reducing design-to-code latency by 30%.
+12%
User Satisfaction
1
Unified Design System
AA
WCAG Compliance